How to book an appointment
Contact me by phone: (+45) 26 175 164
Please note that you cannot get a login until we have had a brief chat over the phone.
This chat will take about 5 minutes, during which we’ll cover the practical details of starting therapy and discuss the kind of support you’re looking for. This is to ensure that I am the right psychologist for you. If I’m not, I’ll be happy to guide you to another psychologist.
STEP 1: SELECT THE SESSION YOU WISH TO BOOK
Once you’re logged in, you will first be asked to choose what kind of “therapy/session” you would like.
Below is a brief guide to the different types of sessions you can choose. It is crucial to choose the correct session to ensure that the administration and payment are both handled correctly.
STEP 2: CHOOSE A TIME
Once you have found a session that suits you, you will automatically be taken to the calendar where you can view available times. Choose the time that best suits you.
Use the comments field to add any message you might have about your appointment. However, please note that I won’t see the message until the week of your appointment, so if it’s important, text (+45) 26 175 164 or email info@psykolog-isabella.dk instead.
Once you have selected and approved the time, you will automatically receive an email with the confirmation.
GUIDE TO THE DIFFERENT SESSIONS YOU CAN CHOOSE:
*Individual therapy in the clinic
For those who pay for the sessions themselves or have them covered by their insurance company or workplace. If you are a member of Sygeforsikring Danmark, you may be able to get some of the money refunded, depending on your membership.
*Online therapy
For those who pay for the sessions themselves or have them covered by their insurance company or workplace. If you are a member of Sygeforsikring Danmark, you may be able to get some of the money refunded, depending on your membership.
*Couples therapy
Please note that you need to book two sessions back-to-back so that you have a double session. Couples therapy typically lasts between 95 and 110 minutes.
*Supervision and counselling for psychologists and other professionals.
For those who would like feedback on their work as a therapist, doctor or psychologist.
*Coaching
For those who require coaching for professional skills development.
Payment options
You can use MobilePay to pay for the session once we have completed our initial chat. You can also pay by bank transfer, which is done immediately after the session. Please note that an admin fee of DKK 50 per invoice will be charged to your health insurance or to the company that you want the invoice sent to. This also applies when preparing a written status, etc.
NB! Please note that I do NOT accept referrals from doctors. If you have a referral from your doctor, I recommend that you go to the website www.psykologidanmark.dk and remember to tick the box for doctor’s referral to find a psychologist.
Cancellation of appointment:
The latest cancellation is by 12 noon the day before the appointment. To cancel, simply delete your appointment here in the online booking system. Remember that when you cancel early, you let someone else benefit from the session.
Cancellations cannot be made via text or phone! Cancellations can ONLY be made via the online booking system.
If you find yourself in a situation where the online booking system is not working properly, please send an email to info@psykolog-isabella.dk – but please note that your cancellation request has not been received until you receive confirmation.
Late cancellations will be charged the full amount regardless of the reason! If you cancel too late, you will be offered the chance to have the session by phone or online so you don’t lose the appointment.
Evening and weekend charges:
Sessions that end after 16:00 or take place on weekends will incur an additional charge of DKK 300.
If extra time is required beyond what has been agreed, a charge of DKK 300 per commenced 15 minutes will be applied.
